Shelby Townsend

Shelby Townsend has a diverse range of work experience in various roles and industries.

Starting in 2012, Shelby worked at Carrington Mortgage Services as a Real Estate Agent/Broker Priced Opinions. In this role, Shelby conducted thorough research on local real estate markets and properties, inspected properties to evaluate their condition and location, and prepared detailed reports with recommended list prices.

In 2014, Shelby became the Chief Executive Officer of Same Day Guaranteed Deliveries Corporation and held the position until 2023. In addition to the CEO role, Shelby also served as a CEO for the same company during this time.

Starting in 2017, Shelby joined Accenture as a Business Analyst. At Accenture, Shelby streamlined administrative processes for executives at the Internal Revenue Service (IRS), improved document accessibility and retrieval through efficient filing systems, and supported decision-making processes by conducting comprehensive research and compiling reports on various topics. This role lasted until 2023.

In 2021, Shelby worked as a Realtor Associate at Elite REO Services / Elite Premier Properties. Details about this role were not provided.

Most recently, Shelby joined XLA in 2022 as a Business Analyst. In this role, Shelby analyzes and interprets data to identify trends and insights related to drug enforcement activities. Shelby also utilizes the Rapid System Development framework and methodology to execute the DEA SharePoint Redesign project, as well as conducts interviews and workshops with stakeholders to elicit and document business processes and system requirements.

Shelby Townsend completed a Master's degree in Cybersecurity/Project Management from the University of Maryland Global Campus from 2020 to 2024. In 2023, Shelby also attended CourseCareers, although the degree name and field of study are not provided for this particular program.