Mack D. Cox

Mack D. Cox has held a variety of roles in the technology industry. In 2021, they began working as an Enterprise Customer Success Manager and an SMB Customer Success Manager at XOi Technologies. Prior to that, they were an Account Manager at Forrester Research, Inc. from 2019 to 2021. From 2017 to 2019, they were an Internal Wholesaler at Jackson National Asset Management, LLC. From 2009 to 2017, they held various roles at Dell, including Dell Consultant Network Account Manager, Software & Peripherals Specialist, and Small Business - Account Manager & Team Lead. In 2008, they were a Business Student Delegate for International Experience.

Mack D. Cox holds a Bachelor of Business Administration (BBA) in Business Information Systems from Tennessee State University, which they obtained between 2005 and 2009. Additionally, they have obtained several certifications, including Speaking Confidently and Effectively from LinkedIn in December 2022, CompTIA A+ from CompTIA in July 2021, and Forrester CX Champ from Forrester in September 2019.