Paul Gerios, CSM®, SAFe®

Paul Gerios, CSM®, SAFe®, has a diverse work experience spanning multiple roles and industries. In their most recent position at Xolv Technology Solutions, Paul served as a Product Manager, Senior Manager SRE & IT Business Services, Site Reliability Engineering Manager, and Incident and Application Monitoring Manager. During these roles, they demonstrated a strong focus on improving incident management and problem management processes, collaborating with various teams including Engineering, DevOps, and Security, and providing comprehensive reporting and analysis of incident trends. Prior to their time at Xolv Technology Solutions, Paul worked as a Project Manager at PEC and held an internship as a Project Analyst at Ruscilli Construction, where they showcased their skills in project and cost control, report creation, and deadline management. Additionally, they served as a Consultant at WD Partners and an Advertising Sales Representative at PC Presse.

Paul Gerios, CSM®, SAFe®, holds a Bachelor's of Science Degree in Business Management and Finance from Ohio University. Paul also obtained a Bachelor's degree in Business Administration/Economics from Groupe Médicis. Additionally, Paul completed their high school education with a focus on Marketing at Lycée Privé Carcado-Saisseval.

In terms of certifications, Paul has obtained the following: Certified ScrumMaster® (CSM®) from Scrum Alliance in October 2018, Certified SAFe® 4 Practitioner from Scaled Agile, Inc. in May 2019, Certified System Administrator from ServiceNow in November 2020, and New Relic Certified Performance Pro from New Relic, Inc. in November 2018. Paul is also a VSA 10 Certified Technician from Kaseya, however, this certification was obtained in April 2023.

Furthermore, Paul Gerios has additional certifications in the field of IT operations and management, such as Major Incident Management from ServiceNow, Mitigating Business Disruption from PagerDuty, Sumo Power User from Sumo Logic, and Sumo Pro User from Sumo Logic. However, the specific months and years of obtaining these certifications were not provided.