Wakefield Travers

Wakefield Travers is an experienced Information Technology professional with a robust background in IT support and system administration. Currently serving as the Information Technology Help Desk Manager at Xometry since March 2025, Wakefield previously held the role of Information Technology Support Manager at ID.me from May 2021 to March 2025, where responsibilities included mentoring IT Support Analysts and developing key performance indicators to enhance IT service efficiency. Prior experience includes positions at esteemed organizations such as the NIH Office of the Director and the Eunice Kennedy Shriver National Institute of Child Health and Human Development, focusing on system security, troubleshooting, and support. Wakefield's career began at Best Buy as a Geek Squad Manager, overseeing technical operations and customer service. Wakefield holds a degree in Aerospace Engineering from Georgia Institute of Technology.