Alejandra Tamez

Alejandra Tamez is an experienced CRM Product Manager at xpd global since May 2012, specializing in enhancing customer experience and optimizing internal processes through the strategic implementation of CRM systems such as Salesforce. Tamez leads the integration of CRM with other platforms, including TMS and ERP, collaborating closely with technical and business teams to ensure a seamless rollout. Previously, Tamez worked as an IT Manager at Softtek from August 2010 to May 2012 and held the position of Process Compliance Auditor. Tamez holds a degree in Information Technology from Universidad Autónoma de Nuevo León, obtained in 2012.