Miguel Lopez

Miguel Lopez is a Network Operations Center Administrator at Xperi Inc. since January 2023, where key contributions include improving mean time to recovery (MTTR) for major and other incidents through the implementation of a broadcast paging process and enhanced monitoring solutions. Previous experience includes roles at Change Healthcare as Acting Manager and Lead Network Operations Center Engineer, overseeing a team and managing NOC workload while holding a Tier 3 clearance for Department of Defense platforms. Additional roles at McKesson, Randstad Technologies US, and Novacart USA highlight a solid background in monitoring, incident management, and support, complemented by strong skills in various monitoring and troubleshooting tools, as well as process documentation. Miguel Lopez has a foundational education from Contra Costa College.