Melvin Cresswell

Project Delivery Lead at Xpert Decision Systems (XDS) Pty Ltd

Melvin Cresswell has a diverse work experience spanning over many years. Melvin is currently working as a Project Delivery Lead at Xpert Decision Systems (XDS) Pty Ltd since 2022. Previously, in 2021, they served as an Operations Risk Manager at RC Group. In 2020, they were a Business Process & Project Manager at Edcon. Prior to that, from 2016 to 2020, they worked at Accenture as a Business Advisory Manager and later as a Customer Experience Manager/Lead. At Edcon, from 2004 to 2016, they held various roles including Regional Services Manager, Customer Service Manager, New Business Manager, Team Leader, and Debt Collection Call Centre Agent & Project Team Manager. Throughout their roles, Melvin Cresswell demonstrated leadership, operational management, project management, and customer-focused expertise.

Melvin Cresswell has a diverse education history. In 1997-2001, they attended Bechet High School where they obtained their High School/Secondary Diplomas and Certificates. In 2006-2007, they pursued Credit Management 1 & 2 from Credit Skills and Management. In 2013, Melvin completed the RMDP (Retail Management Development Programme) in Retail Management at the University of Pretoria. Melvin later obtained a Bachelor's Degree in Business Administration from the University of South Africa/Universiteit van Suid-Afrika in 2018-2021. Additionally, Melvin achieved the Lean Six Sigma Foundations certification from LinkedIn in 2020. Melvin also engaged in a course at Milpark Business School in FAIS, but the duration and degree information are unavailable.

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