Xpert Decision Systems (XDS) Pty Ltd
Melvin Cresswell has a diverse work experience spanning over many years. Melvin is currently working as a Project Delivery Lead at Xpert Decision Systems (XDS) Pty Ltd since 2022. Previously, in 2021, they served as an Operations Risk Manager at RC Group. In 2020, they were a Business Process & Project Manager at Edcon. Prior to that, from 2016 to 2020, they worked at Accenture as a Business Advisory Manager and later as a Customer Experience Manager/Lead. At Edcon, from 2004 to 2016, they held various roles including Regional Services Manager, Customer Service Manager, New Business Manager, Team Leader, and Debt Collection Call Centre Agent & Project Team Manager. Throughout their roles, Melvin Cresswell demonstrated leadership, operational management, project management, and customer-focused expertise.
Melvin Cresswell has a diverse education history. In 1997-2001, they attended Bechet High School where they obtained their High School/Secondary Diplomas and Certificates. In 2006-2007, they pursued Credit Management 1 & 2 from Credit Skills and Management. In 2013, Melvin completed the RMDP (Retail Management Development Programme) in Retail Management at the University of Pretoria. Melvin later obtained a Bachelor's Degree in Business Administration from the University of South Africa/Universiteit van Suid-Afrika in 2018-2021. Additionally, Melvin achieved the Lean Six Sigma Foundations certification from LinkedIn in 2020. Melvin also engaged in a course at Milpark Business School in FAIS, but the duration and degree information are unavailable.
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Xpert Decision Systems (XDS) Pty Ltd
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XDS is the largest locally owned credit information bureau in South Africa, with subsidiary operations in Ghana and Zimbabwe. We are part of Mettus, a collective of established brands that spans the fast growing data and technology markets across Africa. XDS is rated a level 1 B-BBEE company and is headquartered in Sandton Johannesburg, South Africa. At XDS, we believe that customer value and lifecycle management has largely replaced old fashioned credit management in minimising risk and improve profitability within a business. We are committed to providing smarter and more technologically advanced information solutions to credit grantors and other data users, so that they can make better decisions when it comes to granting and managing credit. Our skilled and experienced team together with our leading-edge technology means we’re able to offer innovative and customised credit solutions for rapidly changing business environments. We have extensive experience in credit bureau operations both locally and internationally and are considered the technology leader in developing and deploying credit bureau operating software JHB Office: 011 645 9100 DBN Office: 031 584 7379