Chelsea Roberts

Solution Specialist Team Leader at XpertHR

Chelsea Roberts has a diverse work experience, starting in 2013 with Enterprise Rent-A-Car, where they held the position of CAP Sales Manager. In this role, they were responsible for managing a remote sales team and handling various aspects of recruitment, training, development, performance management, and employee development. Chelsea then moved on to become a Senior/Non Fault Recoveries Specialist.

In 2018, Chelsea joined XpertHR as an Account Manager, where they provided support to HR professionals and business owners by offering legal compliance, good practice, and benchmarking information. Chelsea later advanced to the position of Key Account Manager, and ultimately became a Senior Key Account Manager. At XpertHR, Chelsea's responsibilities included drawing on a wide range of HR information from specialist journals and online services, conducting legal research, and analyzing case studies to assist subscribers with their HR work.

Overall, Chelsea's work experience demonstrates their expertise in sales, team management, HR support, and legal compliance, showcasing their strong skills in communication, organization, and problem-solving.

Chelsea Roberts pursued a Bachelor of Arts (BA) degree in Business, Management, Marketing, and Related Support Services from Northumbria University, starting in 2023 and completing in 2024. In addition, they obtained a Level 5 Diploma in Leadership & Management from the ILM in October 2022, and a Level 5 HRM Diploma from CIPD Qualifications in the same month and year. Chelsea also attended a course on Human-Centered Design offered by IDEO.org, although the specific details of the certification, including the completion date, are not provided.

Links

Timeline

  • Solution Specialist Team Leader

    February 1, 2024 - present

  • Senior Key Account Manager

    September, 2022

  • Key Account Manager

    December, 2019

  • Account Manager

    July, 2018

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