Samantha Bottle

Head of Customer Success and Delivery, UK and US at XpertHR

Samantha Bottle has a diverse work experience spanning several industries. Samantha has been with XpertHR since September 2015, starting as a Customer Success Manager and progressively moving up the ranks. Samantha became a Customer Success Team Leader in July 2018, a Customer Success Manager in September 2019, and then transitioned to leading the Customer Success team for the UK and US in June 2021. In June 2022, Samantha took on the role of Head of Customer Success and Delivery, overseeing operations in the UK and US. Prior to joining XpertHR, Samantha worked as the Customer Support and Training Manager at Midas Systems (London) Limited from January 2014 to August 2015. Samantha also held the position of Senior Customer Relations Handler at Combined Insurance from October 2011 to December 2013. Samantha's earlier experiences include roles as an Events Administrator and DLHE Telephone Interviewer at the University of Roehampton in 2011, as well as a Local Taxation Support Officer at Richmondshire District Council in 2009. Samantha started their career as a Senior Sales Administrator at Comet in July 2006, where they worked until August 2008.

Samantha Bottle attended the University of Roehampton from 2008 to 2011, where they pursued a degree in Drama, Theatre, and Performance Studies.

Links

Previous companies

Richmondshire District Council logo
University of Roehampton logo
Comet logo

Timeline

  • Head of Customer Success and Delivery, UK and US

    June, 2022 - present

  • Head of Customer Success, UK and US

    June, 2021

  • Customer Success - Manager

    January, 2020

  • Customer Success - Team Leader

    July, 2018

  • Customer Success Manager

    September, 2015

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