XtendOps creates remarkable customer experiences through The More Than Human Connection™.

By combining our customized AI ecosystem with a people-first approach, we amplify CX performance, quality, and cost-efficiency across the entire BPO value chain.

It all starts with our MIT-backed predictive hiring and Agent Assist technologies, allowing us to put the best person in the right role and empower them to succeed, fast. Meanwhile, AI Agents automate interactions and tasks so real people can focus where they’re needed
most.

But for us, AI is a means to a more human end.

We leverage the efficiencies of our AI systems to invest in our agents. Our robust career pathing and vibrant work culture leads to tenured, highly-qualified agents who are passionate about service delivery excellence.

When it all comes together, you end up with happier employees, more satisfied customers, and deeper, more human connections.

Business Development

Enterprise Software

Health Care

XtendOps

Sean McCreery

Mike McCreery

Celestine Celestial-Denopol

Honesty Pagayon

Teddy Albayero

Dee Estacio

Andrew P.

Giovanni Toschi

Chris Ellis

Diana Castaneda Velasquez

Camela Banico

Karaline Venezia

John Odell

The Customer Support Team at XtendOps is dedicated to delivering exceptional customer experiences by leveraging advanced AI technologies and a people-first approach. Comprised of both Frontline Support Representatives and Customer Service Representatives, the team handles a wide range of customer inquiries and issues, ensuring quick, efficient, and personalized resolutions. By utilizing the company's innovative Agent Assist tools, the team maximizes their efficiency, allowing real people to focus on providing empathetic and high-quality support that fosters deep, human connections with customers.

Customer Support Team

Human Resources

Leadership Team

Customer Support Team

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Human Resources

Leadership Team