XtendOps creates remarkable customer experiences through The More Than Human Connection™.

By combining our customized AI ecosystem with a people-first approach, we amplify CX performance, quality, and cost-efficiency across the entire BPO value chain.

It all starts with our MIT-backed predictive hiring and Agent Assist technologies, allowing us to put the best person in the right role and empower them to succeed, fast. Meanwhile, AI Agents automate interactions and tasks so real people can focus where they’re needed
most.

But for us, AI is a means to a more human end.

We leverage the efficiencies of our AI systems to invest in our agents. Our robust career pathing and vibrant work culture leads to tenured, highly-qualified agents who are passionate about service delivery excellence.

When it all comes together, you end up with happier employees, more satisfied customers, and deeper, more human connections.

Business Development

Enterprise Software

Health Care

XtendOps

Sean McCreery

Mike McCreery

Celestine Celestial-Denopol

Honesty Pagayon

Teddy Albayero

Dee Estacio

Andrew P.

Giovanni Toschi

Chris Ellis

Diana Castaneda Velasquez

Camela Banico

Karaline Venezia

John Odell

The Operations Team at XtendOps is responsible for optimizing the overall performance and efficiency of our customer experience services. They leverage advanced AI systems and a people-first approach to streamline processes, enhance service quality, and reduce costs. The team ensures that our predictive hiring and Agent Assist technologies are effectively implemented, supports career progression for agents, and maintains a vibrant work culture that drives service delivery excellence.

Operations Team

Human Resources

Customer Support Team

Leadership Team

Operations Team

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Other teams at XtendOps

Human Resources

Customer Support Team

Leadership Team