Vi tror på att modern kundservice ökar er tillväxt. Kunder som får en bättre upplevelse handlar mer och kommer tillbaka oftare. Det är vår mission och något som funnits med oss sedan Xzakt startade över 20 år sedan.

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Xzakt Kundrelation

Gävle 2 serves as a hub for customer service and HR operations, focusing on recruitment and client support.

Gävle 2

The Stockholm office focuses on client engagement and strategic growth initiatives in the tech-driven Kista region.

Stockholm

Cecilia Lindegren

Gunilla Von Platen

Oliver Parment

Denisa Golombioschi

Sofie Hagelin

Rose-Mari Najmaldin

Matilda Henningsson

Jonas Dahlberg

Milin Thakkar

Pernilla Oldmark

The Client Management team at Xzakt Kundrelation is dedicated to enhancing client relationships and driving customer satisfaction. Comprising Client Growth Managers and customer service representatives, the team focuses on addressing client needs, resolving inquiries, and fostering long-term loyalty through personalized service and proactive engagement strategies. Their efforts contribute directly to the company’s mission of providing exceptional customer experiences that boost growth and retention.

Client Management

The Leadership Team at Xzakt Kundrelation is responsible for setting the strategic direction and vision of the company, ensuring that customer service practices align with growth objectives. They foster innovation, drive business development initiatives, and cultivate a culture centered around enhancing customer experiences to strengthen client relationships and boost overall company performance.

Leadership Team

The Business Development and Operations team at Xzakt Kundrelation focuses on enhancing client relationships and operational efficiency to drive business growth. By identifying new opportunities and optimizing processes, the team ensures that customers receive exceptional service, ultimately leading to increased loyalty and revenue for both clients and the company.

Business Development and Operations

The Human Resources team at Xzakt Kundrelation is dedicated to fostering a positive work environment that enhances employee engagement and productivity. They focus on recruitment, employee development, and efficient workforce management, ensuring that the company has a skilled and motivated team to deliver exceptional customer service. This team plays a crucial role in aligning HR strategies with the company's mission to enhance customer experiences and drive growth.

Xzakt Kundrelation

Org chart

Board & advisors

Teams

Client Management

Leadership Team

Business Development and Operations

Human Resources

Offices

Xzakt Kundrelation

Org chart

Board & advisors

Teams

Client Management

Leadership Team

Business Development and Operations

Human Resources

Offices

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