Alan Atienza is a seasoned Senior Production Engineer at Yahoo since 2009, with a comprehensive background in managing and resolving service-impacting events across a vast infrastructure. Previous experience includes roles as a Clinical Research Coordinator at the Center for Clinical Trials of Sacramento, where Alan designed business information systems and managed data collection for clinical studies, and as a Telesales Representative at Apple, focusing on customer needs and product recommendations. Earlier, Alan worked as a Retail Sales Representative at Verizon, providing exceptional customer service in a fast-paced environment. Alan holds a B.S. in Business Administration with a focus on Management Information Systems from California State University-Sacramento.
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