James Chan is a skilled professional with a background in mathematics and information engineering, having earned a Bachelor of Science and a Bachelor of Engineering from 香港中文大學 in 2015. They held roles at Pearson as an Editorial Assistant and an IT Support Officer in 2014 before advancing to Dow Jones as a System Support Specialist from 2015 to 2017. James continued to enhance their technical expertise at Yahoo from 2017 to 2022, serving as a Technical Support Senior Engineer and a Technical Sales Operations Lead, where they focused on diagnosing and troubleshooting issues in advertising technology.
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