Tracey Waller, MBA, is a seasoned Senior Information Technology Manager at Yale New Haven Health with over 16 years of experience in various roles, including program management and workforce management. Waller has successfully implemented innovative solutions such as Kronos Open Shift Management to enhance nursing scheduling efficiency and led a Remote Work program, increasing remote and hybrid work opportunities. Previous positions included managing the ITS Program Management Office, establishing project management processes, and overseeing Epic training initiatives. Waller holds a Master of Business Administration from The University of Arizona Global Campus and a Bachelor of Business Administration from Charter Oak State College.
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