Saima Akhtar

Saima Akhtar has a strong background in call center operations and insurance. Saima most recently worked as the Head of Call Centre Operations at yallacompare, where they oversaw call center agents and ensured efficient service delivery. Prior to that, they served as the Head of Pakistan Operations at the same company, where they were responsible for setting up the call center operation in Pakistan and managing the recruitment and training of call center agents. Before joining yallacompare, Saima worked as a Senior Team Leader on the Renewal Team at yallacompare and as a Team Leader for Motor Insurance at compareit4me.com. Saima also gained experience in sales and marketing through roles at Zurich Insurance Company Ltd and Data Direct Group, where they worked as a Team Leader, Tele-Sales Agent, and Sales Executive. Saima's experience includes handling inbound and outbound calls, introducing insurance products, handling complaints, and conducting sales and marketing activities.

Saima Akhtar attended Grammar School Dubai from 2007 to 2008, where they pursued an O Level degree in Commerce. Afterward, they enrolled in GEMS Education, but no specific information about their degree or field of study is provided.