Alfredo Covarrubias Alvarez

Alfredo Covarrubias Alvarez is an experienced Application Support Engineer currently employed at Yalo since November 2020. Prior to this role, Alfredo worked at Tata Consultancy Services as an Applications Support Engineer L1/L2, providing support for insurance management applications for clients in Puerto Rico and Mexico while managing tickets using Service Now. Alfredo's background includes a position as a Software Engineer at Tesselar, where responsibilities included SQL reporting for SAP Business One, creation of Web Services using C#, and ticket management in SalesForce. Earlier experiences include internships at Jaguar Labs and Universidad Autónoma de Guadalajara, specializing in documentation and testing, as well as a role in Business Intelligence at Instituto Politécnico Nacional, focusing on database processing and data analysis using TABLEAU. Alfredo holds a degree in Information and Communication Technologies from ITESZ and the Instituto Tecnologico de Estudios Superiores de Zamora.