Juan Jose Ulloa

Juan Jose Ulloa is a seasoned professional in customer success and brand management with extensive experience across multiple sectors. Currently serving as Manager of Customer Success at Yalo since November 2023, Juan Jose previously held various roles at BAT from April 2017 to December 2023, including Campaign Manager for New Categories and Brand Manager for the Lucky Strike brand in Colombia, Venezuela, and the Caribbean. Prior to BAT, Juan Jose was part of Mondelēz International from January 2014 to April 2017, where roles included Sales Area Manager and Trade Marketing Analyst, contributing to sales strategy and market deployment. Earlier experience includes a marketing internship at Colombina in 2013. Juan Jose holds an MBA from EGADE Business School (2020-2022) and a Bachelor’s degree in Business Administration from Universidad ICESI (2009-2014).