Lynne Tan

Lynne Tan is an experienced customer service and project management professional currently serving as a Customer Services Coordinator at Yamaha Motor Europe N.V. since February 2023. Previously, Lynne held the position of Senior Associate Customer Journey Management at Astro, where brand end-to-end customer journey flows were created and NPS & CSAT surveys were utilized to identify customer pain points. With a background as an Associate Project Manager at Company27, Lynne managed project prioritization and multi-departmental work capacity. Additional experience includes roles as a Digital Strategist, Customer Happiness Executive, Junior Copywriter, and internships that provided foundational skills in client management and communication. Lynne holds a Bachelor of Mass Communication in Advertising from INTI International University.