Jordan M. currently serves as Service Reliability Manager and Incident Management Lead at Yapily since September 2022. Additionally, Jordan M. has been a volunteer with London's Air Ambulance Charity since January 2025. Prior experience includes various roles at Apple from December 2018 to August 2022, encompassing positions in EMEIA IS&T Major Incident Management, HelpLine Analyst, Apple Pay - EMEIA eCommerce, as well as roles as Technical Expert and Technical Specialist. Jordan M. holds a BSc degree in Biomedical Science from Cardiff University, completed between 2016 and 2019.
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