Aseem Sharma

Aseem Sharma is an accomplished professional with over 17 years of experience in customer success and operations within the travel industry. Currently serving as the Head of Customer Success at Yatra Online Ltd., Aseem heads Key Account Management and oversees operations for South India, leveraging expertise in account management and regional operations. Previous roles include Senior Director of Customer Success at Itilite Technologies, where Aseem focused on product adoption and client engagement, and Associate Vice President of Operations at ATB Yatra, dedicated to enhancing customer experiences. Aseem's career began as a Trainee at Harvey World Travel, with subsequent positions in sales and operations across various organizations. Education includes a Bachelor in Business Administration and an Advanced Certificate in Travel.