Kwanza Stalling is an Information Technology Trainee at Year Up since March 2020, where participation in an intensive technical training program leads to career development and internship experience. Kwanza previously served as a Customer Service Representative at Best Buy from January 2018 to February 2019, managing outbound calls and inventory metrics while enhancing customer interaction through product knowledge. Prior experience includes working as a Security Officer at Securitas Security Services USA, Inc. from June 2016 to December 2017, focusing on client safety and relationship management, and as a Customer Service Representative at Advanced Call Center Technologies, LLC from January 2016 to June 2016, processing calls for AT&T and improving customer satisfaction.
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