Yedda.AI
Huyen Trang Nguyen possesses extensive experience in customer success and operations within diverse sectors. Currently serving as a Customer Success Officer at Yedda.AI since April 2019, Huyen Trang focuses on client engagement and satisfaction. Previous roles include Operations Coordinator and Social Media Operations Coordinator at SEADEV, where responsibilities encompassed managing labor contracts, overseeing office operations, and training team members in application usage. Huyen Trang’s journey began in marketing with positions as a Marketing and Social Media Associate and a Marketing Intern at SEADEV, contributing to the development of effective content and strategic marketing initiatives. Additionally, Huyen Trang has a solid foundation in sales from tenure as a Sales Manager at Marketing Danang Club from 2009 to 2012 and holds a Bachelor of Business Administration in Human Resources Management from the University of Economics - The University of Danang.
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Yedda.AI
Yedda is an Artificial Intelligence Amplification (AIA) company, founded in 2018 by tech entrepreneur Roi Shuhami. At Yedda, we are dedicated to helping people and organizations improve their performance by generating, analyzing, and providing real-time visibility to actionable data that has historically been difficult to access. Our core product deploys an AI-human collaboration to measure visual actions from companies’ existing CCTV networks, enabling them to measure performance, service levels, and compliance with safety and SOP requirements. After all, we can’t improve what we can’t measure. We deliver these solutions to dozens of client-partners across Southeast Asia for a wide array of industries including retail, wholesale, F&B, and manufacturing. We are Yedda.