Ollie Phillips

Ollie Phillips is an experienced Forecasting & Planning Analyst at Yell, where responsibilities include contact centre call forecasting and operational headcount requirements, emphasizing data analysis and interpretation. Previous roles at Yell include Data Analyst, focusing on Excel-based data analysis and operational improvements, Process Development Manager, where Ollie reviewed and implemented process changes for cost efficiencies, and Website Team Manager, responsible for managing a team creating SEO-optimized content. Prior experience includes serving as a Marketing Coordinator at Canon (UK), managing sales material and a budget, and working as Shop Floor Staff at Tesco Stores Plc, engaging directly with customers. Ollie holds a BA Honours Degree in Business Management from the University of Gloucestershire and has completed A-Levels in Business Studies, Economics, Mathematics, and Computing at Reigate College.