AG

Ahlem Gdayem

Customer Service Officer at Yellow Card App

Ahlem Gdayem has a diverse range of work experience. Ahlem began their career in 2015 as a Sales Agent at télé script call center, where they contacted potential customers through phone calls and emails to sell a phone app. In 2017, they worked as a Graphic Designer at Cercle des Vacances, creating travel logs and managing client proposals. Ahlem then joined HOTEL DIANA in 2018 as a Receptionist, where they welcomed visitors, answered calls, and maintained office security. Ahlem gained customer service experience as a PayPal Customer Service Representative at Transcom in 2019, where they responded to inquiries, handled transactions, and trained new staff. From 2020 to 2021, they served as a Sales Manager at Fiestanimstar, focusing on building sales strategies and utilizing marketing tools to expand the company's customer base. Currently, they are working as a Customer Service Officer at Yellow Card App.

Ahlem Gdayem's education history begins in 2010 when they earned their High School Diploma in Science from 2 Mars 1934. Following that, they pursued further studies and from 2015 to 2017, they attended Institut Supérieur des Études Technologique à Djerba and obtained a Bachelor of Business Administration (BBA) degree with a field of study in business administration. In 2018 and 2019, they enrolled at Academy Alqalam and completed a language program in German, achieving a level A2 proficiency.

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Previous companies

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Timeline

  • Customer Service Officer

    March, 2022 - present

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