Jay Larson is an Operations Manager at CustomBooks™, where they utilize their extensive skills in customer success and support operations. With over 10 years of experience in the accounting software industry, Jay previously managed customer success and support at AccountingSuite, developing training programs and user manuals while serving on the Product Council. Prior to that, they held various roles at Wells Fargo & Company, including Application Engineer and Business Systems Consultant. Jay also has experience in entrepreneurship, having owned and operated several businesses, including a bed and breakfast and a motorcycle repair shop. They hold a BA in Psychology from the University of Iowa and certificates in Motorcycle Technician from City College of San Francisco.
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