Andrew Villaflor

Andrew Villaflor is an experienced Senior Customer Success Manager currently at Yelp, overseeing strategic planning and partnership opportunities for major accounts like Carmax and Verizon. With a background in customer success management at RepairPal, Andrew developed internal processes to support business growth and handled various operational issues. Prior roles include Fleet Ops Coordinator at RepairSmith and YourMechanic, where management of B2B clients and recruitment of mechanics were key responsibilities. Andrew's career began as an IT Engineer at Jones IT, and includes significant experience in customer service and operations across multiple industries. Andrew holds a Bachelor of Arts in Broadcasting and Electronic Communication Arts from San Francisco State University.