Roxana M. is an accomplished leader in customer success and marketing with extensive experience spanning various industries. Currently serving as the Director of Customer Success at Yelp, Roxana M. drives the Programmatic Yelp Audiences organization, facilitating the execution of high-performing digital advertising campaigns and optimizing branding strategies. Previous roles include Associate Director and Senior Manager at Yelp, where Roxana M. developed strategies for customer success and managed teams focused on enhancing client relationships and revenue growth. Prior experience includes strategic client management at McClatchy and regional marketing at Sonic Automotive, where Roxana M. demonstrated a strong ability to create multi-platform marketing strategies and optimize performance across several channels. Roxana M. holds a Master's degree in Forensic Accounting from Florida Atlantic University and a Bachelor's degree in Hospitality Administration/Management from Florida International University.
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