Ivana Jovic

Ivana Jovic is an accomplished professional with extensive experience in customer service and public relations. Currently serving as the Founder and President of "Donorstvo je herojstvo" since February 2022, Ivana has also held multiple roles at Yettel.Srbija, including Customer Service Team Leader and Business Operations Expert. Prior to that, Ivana worked at Telenor Serbia for nearly a decade, progressing through various positions such as Back Office and Technical Support Team Leader and Customer Care Regulatory Specialist. Ivana’s early career included PR roles at the Tourist Organization of Belgrade and Kliping. Ivana holds a Master’s Degree in Communication and a degree in Journalism and Political Theory from the Faculty of Political Science in Belgrade, as well as an Economist degree from The First Economic School in Belgrade.