Gábor Gellert is an experienced professional in customer experience and service design, currently serving as a Senior Customer Experience Expert at Yettel.Hungary since January 2024. Gábor has a diverse background, holding a plain language consulting role at Világos Beszéd since September 2019, and previously worked as a Service Designer at Raiffeisen Bank Hungary and MVM, where Gábor led customer-centric design initiatives and improved service journeys. Gábor started at E.ON Hungária Zrt. in various capacities, including Customer Experience Designer and Lean Specialist, implementing methodologies to enhance customer satisfaction and operational efficiency. Gábor holds two Bachelor's Degrees, one in Business Economics and Management from Budapest University of Economics and Business and another in Sport Management from Semmelweis University.
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