Katrin (Kate) Wittenberg is a seasoned professional with extensive experience in technical and customer support, specializing in bilingual services in German and English. Currently serving as a Technical Support Specialist at Yext since 2021, Katrin previously excelled at Booking.com, where roles included Partner Service Specialist and Interim Customer Service Executive, achieving high partner satisfaction and quality scores. Demonstrated an ability to manage complex situations effectively, notably during the Covid-19 pandemic. Earlier career highlights include providing disability support and childcare, showcasing strong interpersonal skills and a commitment to client well-being. Educational background includes studies at the Philipp University of Marburg, supporting a diverse skill set in customer service and support across various sectors.
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