Nicole Lopes has a strong background in operations and management. Nicole currently holds the position of Director of Operations at Ygrene Energy Fund, where they have been working since August 2021. Prior to this role, they served as the Senior Operations Manager for the company from December 2019 to August 2021. Nicole also worked as an Operations Manager from October 2017 to December 2019, and as a Call Center Supervisor and Pipeline Coordinator in 2017.
Before joining Ygrene Energy Fund, Nicole worked at Assurant Specialty Property from 2005 to 2016. Nicole held the positions of Unit Manager III from August 2014 to September 2016, Supervisor Customer Service from August 2013 to July 2014, and Claims and Call Center Supervisor from July 2007 to August 2013. Nicole also served as a Claims Examiner - Lead from September 2005 to July 2007.
Nicole's career began at Assurant Solutions in 1999, where they worked as a Claims Examiner I - III until September 2005.
Overall, Nicole Lopes has a wealth of experience in operations, management, and customer service.
Nicole Lopes has a Bachelor of Science (B.S.) degree in Administration from Barry University, which was obtained from 2010 to 2012. Nicole later pursued a Master of Business Administration (MBA) degree in Business Administration and Management, General from Barry University in 2023. Additionally, Nicole has obtained certifications in Critical Thinking for Better Judgment and Decision-Making from LinkedIn in 2020 and a Human Resource Certification from Barry University in 2012.
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