Carmen Brown

Carmen Brown is a seasoned professional in program management and customer relations, currently serving as the Senior Program Director at the YMCA of Metropolitan Detroit since October 2020. Carmen has a diverse background, having held positions such as Program Director and Program Case Manager within the same organization. Additionally, Carmen manages operations at S.A.F.E. Management at Ford Field since May 2013 and previously worked as a Program Assistant, Customer Relations Manager at Birmingham YMCA, and Security Administrative Assistant for the Detroit Tigers. With over a decade of experience in customer relations at organizations like Big Brothers Big Sisters of Metropolitan Detroit and USA 3000 Airlines, Carmen holds a Bachelor's degree in Community Development from Central Michigan University.