Maria Zhuk has three years of work experience. Maria began their career in 2019 as a Greenlight Expert at Uber. In 2021, Maria moved to StarLightMedia, where they served as a Литературный редактор. Currently, Maria is a Customer Support Specialist at Yola.com, a position they have held since 2022.
Maria Zhuk attended Taras Shevchenko National University of Kyiv from 2014 to 2018, where they earned a Bachelor's degree in Ukrainian Language and Literature. Maria has also obtained certifications from LinkedIn in the areas of Editing Mastery, Social Media Marketing Foundations, Building Resilience, Communication Foundations, Customer Service Foundations, Customer Service: Creating Customer Value, Effective Listening, Empathy for Customer Service Professionals, Managing Customer Expectations for Frontline Employees, Phone-Based Customer Service, Serving Customers Using Social Media (2016), Working with Upset Customers, Writing Customer Service Emails.
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