Shih-Wen H.

Wen H. is a seasoned Senior Product Designer at Yonder Media Mobile since September 2023, specializing in the redesign of telecom applications through user insights and data analytics. Previously, Wen served as a Web/UX Designer on Upwork and as the Founding Product Designer for Kickback, where the focus was on user-centric event planning solutions. With consultancy experience at the Center for Digital Experiences at Pratt Institute, Wen collaborated with notable clients to improve digital UX through comprehensive research. Additional roles include UX Researcher for the NYC Department of Design and Construction, where efforts were made to enhance public communication on construction projects, and Sales Enablement UX Designer for SVB, conducting usability audits. Earlier experience with China Airlines led to a notable 15% revenue growth through e-commerce optimizations. Wen holds a Master of Science in Information Experience Design from Pratt Institute and a Bachelor of Science in Fashion Marketing and Management from Fu Jen Catholic University.