Michael Provad

Michael Provad is an experienced professional with a robust background in business operations and IT infrastructure. Currently serving as the Head Of Business Operations at York Digital Consulting Inc. since March 2022, Michael has previously held significant positions such as Senior Manager of IT Infrastructure Operations at Netcracker Technology, where oversight included managing IT services for North America's telecom clientele. A tenure as Sr. Director of Customer Engagement at Amdocs Canadian Managed Services Inc. showcased leadership in global delivery and managed services for Rogers Communications Inc. Michael's earlier roles included Director of Customer Engagements at CADET and Consultant Director at Rogers Communications, facilitating industry best practices and innovative solutions. With a foundational career at Amdocs starting in 1994, Michael holds a Master Degree in Industrial Engineering and Management from Technion and a BA in Computer Science from Peter the Great St. Petersburg Polytechnic University.