Craig Carrington

Craig Carrington has extensive experience in technical support and service management within the audiovisual and video conferencing industry. Currently serving as the EMEA Service Desk Manager at Yorktel since October 2012, Craig oversees high-quality support delivery while fostering team development and operational efficiency. Prior roles include Senior Technical Support Engineer, where Craig provided remote support for a global customer base, and Conference Operator, responsible for ensuring seamless video conference experiences. Earlier positions also include Service Delivery Engineer and PCB Testing Engineer. Craig holds a National Diploma in Music Technology and a Diploma in Media Studies from Basingstoke College of Technology.