Kyle Kennedy

TS Service Desk Manager - Us/apac at York Telecom Corporation

Kyle Kennedy is an experienced professional in technical services and management, currently serving as the TS Service Desk Manager for US/APAC at Yorktel since December 2020, where responsibilities include overseeing a team of DeskSide Service Techs to support AV endpoints and infrastructure. Prior to this role, Kyle held positions at York-VCA as the Manager of Technical Solutions and at Video Corporation of America as both Manager of Technical Services and Help Desk Manager, where oversight of the Help Desk operations was a key responsibility. Earlier career roles included positions at W.W. Adcock, Inc. as Managed Services Coordinator and Sales Specialist, and Branch Manager, as well as serving as Counter Sales Manager at Baystate Pool Supplies and APC. Kyle holds a Bachelor of Arts degree from Saint Joseph's University.

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