Shauna Pierre

Shauna Pierre is an accomplished professional with extensive experience in customer service and collaboration management. Since October 2015, Shauna has held various positions at Yorktel, including Collaboration Services Manager, Customer Service Manager, Quality Assurance Specialist, and Conference Coordinator. Prior to this, Shauna worked as a Front Desk Receptionist at Sheraton Hotels & Resorts from October 2014 to June 2017 and at Hampton from June 2013 to September 2014. Shauna began a career in finance at TD as a Head Teller and Customer Service Representative from March 2008 to January 2012. Educational achievements include a Bachelor of Science in Business Management from New Jersey City University (2014-2016) and an Associate of Arts in Business Administration and Management from Brookdale Community College (2013-2014), alongside a diploma from Asbury Park High School (2004-2007).