Russell Galley

As Halifax Bank’s managing director Russell leads a team of 12,500 people that look after over 16 million customers. He’s got loads of experience in using digital technology to improve customer service and knows the ins and outs of working in a complex regulatory environment. He also leads on broader distribution strategy for Lloyds Banking Group, the largest banking provider in the UK. 

Russell’s an active supporter of the banking industry’s ‘Access to Cash’ initiatives. He’s passionate about making sure society’s most vulnerable people can get access to cash and banking services.