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Richard Kinder

Business Transformation Manager at Yorkshire Water

Richard Kinder has had a varied career in the water industry, starting in customer service roles before moving into management positions. Richard has experience leading teams in customer service, field operations, business transformation, and performance analysis. Throughout their career, Richard has been focused on driving performance improvements and enhancing customer satisfaction.

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Timeline

  • Business Transformation Manager

    April, 2023 - present

  • Field Operations Manager

    January, 2022

  • Water Networks Customer Service Manager

    April, 2020

  • Water Serviceability Customer Champion And Change Manager

    January, 2013

  • Customer Solution Manager

    January, 2007

  • Customer Liaison Manager

    April, 2003

  • Performance Information Manager

    April, 2002

  • New Supplies Front Office Team Leader

    January, 2000

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