Ronald Ortega

Ronald Ortega has extensive experience in the hospitality industry, having worked in various roles at luxury hotels like Sofitel and Refinery Hotel. Currently serving as the Ground / Mission Control Manager at Yotel NYC, Ronald is skilled in overseeing daily operations, training new team members, providing exceptional customer service, and resolving guest issues. With a degree in Hospitality Administration/Management, Ronald is known for their professionalism and dedication in delivering the highest standards of service to guests.