Diana Lai

Senior Customer Success Operations Manager

Diana Lai currently serves as the Customer Success Operations Manager at Yotpo, following a role as Revenue Operations Manager at Peckwater Brands from September 2022 to June 2023. Prior experience includes business operations and development at Proportunity and liquidity management associate roles at Societe Generale Corporate and Investment Banking, where significant contributions included optimizing liquidity stress test reporting. Earlier work involved internships and positions focusing on client relations, event planning, and analytics at institutions such as Columbia University and the World Trade Centers Association. Diana Lai holds an MBA from Bayes Business School and dual Bachelor's degrees in Economics and Political Science from Columbia University and Sciences Po.

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