Erica Schwartzberg

Erica Schwartzberg is a seasoned professional in customer success and account management, currently serving as Key Accounts Director at Yotpo since September 2020, following a progression from Senior Manager to various managerial roles in customer success. Prior to Yotpo, Erica held multiple positions at Managed by Q, including Customer Success Manager and Team Lead in Client Experience, contributing to the company's growth until its acquisition by WeWork. Erica's earlier experience includes roles in marketing and event planning at Metro HealthFairs and internships at Columbia University Medical Center, BBDO Worldwide, and Singer22. Erica holds a Bachelor of Arts in Journalism from the University of Wisconsin-Madison, earned in 2017.