April Hill

Support Manager, Direct Import Response Team at You Need a Budget (YNAB)

April Hill has extensive experience in customer support and administrative roles, particularly within the tech and non-profit sectors. Currently serving as Support Manager for YNAB's Direct Import Response Team since May 2015, April leads a team of technical support specialists, creates troubleshooting strategies, and coordinates with third-party data providers. Previous roles at YNAB include Technical Support Specialist and Generalist. Other notable positions include Executive Assistant at DoveLewis Emergency Animal Hospital and the Oregon Museum of Science and Industry, where April managed various administrative functions, including calendar coordination and report preparation. April holds an Associate of Arts degree in Office Management from Portland Community College.

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