Your Neighbourhood Credit Union
Matt Lukas is an experienced professional in digital strategy and operations, currently serving as the Director of Development and Digital Operations at YNCU since July 2010. In this role, Matt leads initiatives to enhance member and employee experiences through scalable technology, executing a digital banking roadmap that includes origination platforms, CRM (Salesforce), and public website improvements. Notably, Matt has architected Online Account Origination and Commercial LOS to reduce vendor reliance and improve turnaround times. Additionally, Matt has served as Director of Member Experience & Operations, transforming YNCU’s retail network across multiple branches, and held prior managerial positions at HSBC and SiriusXM. Educational credentials include a Bachelor of Arts in Economics from the University of Waterloo and studies at Conestoga College.
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