Petra Bout is an Account Director at Yource Group, where they focus on shaping the future of sourcing services in customer contact solutions. Previously, Petra held various leadership roles, including Senior Team Leader at Eneco, Client Manager at FINTREX BV, and Value Manager at Aegon, where they led teams in customer care, retention, and sales strategies. With a strong background in managing teams and optimizing performance metrics, Petra has consistently driven customer satisfaction and business growth throughout their career.
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