Émerson Diógenes

Émerson Diógenes has extensive experience in customer relationship management and sales within the telecommunications sector. Currently serving as a Customer Relationship Specialist and previously as a Senior Customer Relationship Analyst at Youse Seguros since March 2021, Émerson has developed strong skills in customer interaction and project implementation. Prior experience includes roles at Atento Brasil from June 2007 to March 2021, culminating in positions as Gestor de Clientes and Coordenador de Clientes, overseeing sales channels and operations. Émerson's background features expertise in leading sales teams and providing customer support through various communication methods. Educational qualifications include an MBA in Controladoria de Empresas and a Bachelor’s degree in Business Administration from Universidade Paulista, complemented by a technical diploma in Networking from SENAI Suíço-Brasileira.