Brock Fleeger

Brock Fleeger currently serves as Manager of YouTube Consumer Help & Education at YouTube, a position held since July 2019, and has held various senior roles focused on paid subscribers, viewer engagement, communications, and community outreach. Prior experience at Google includes roles as a UX Content Strategist for Google Shopping and as the Systems, Tools, and Internal Documentation Lead for Google Express, where significant contributions included improving internal documentation and reducing support costs. Earlier positions involved customer support mentorship and quality audits across multiple teams at Google Express, enhancing agent performance and customer satisfaction. Additional experience encompasses roles in the media sector, including staff photographer, production manager, and advertising assistant. Brock Fleeger earned a Bachelor of Science degree in Communication and Media Studies from Indiana University of Pennsylvania.