Shaun Fisher

Operations Analyst at YouView TV Ltd.

Shaun Fisher has a diverse work experience starting in 2006 as a Technical Support Engineer at First Option Technologies Ltd. Shaun provided specialized support for web integrated applications, software, and hardware, both as a member of the permanent day staff and the 24/7 team. Shaun also supported various companies in the automotive industry and encryption, SMS, and networking companies.

In 2012, Shaun joined TIBCO Software Inc. as a Senior Technical Support Analyst, where they handled email, web, and phone support for Nimbus customers. Shaun'sresponsibilities included troubleshooting database-related issues, managing customer relations, and communication with developers. Shaun worked in this role until 2017.

From 2018 to 2022, Shaun worked at RingGo Parking as an Operations Analyst/Change Manager. In this position, they played a crucial role in analyzing operations and managing changes within the organization.

Most recently, Shaun joined YouView TV Limited in 2022 as an Operations Analyst, where they are currently employed. Though specific details of their role are not provided, it can be inferred that they continue to leverage their expertise in operations analysis.

Shaun Fisher attended Perins Community School from 1999 to 2004. Shaun then attended Alton College from 2004 to 2006, although the degree and field of study are unspecified.

In terms of certifications, Shaun Fisher obtained the following:

1. Lean Six Sigma Yellow Belt Certification from Advanced Innovation Group Pro Excellence (AIGPE™) in April 2022.

2. Lean Six Sigma White Belt Certification from Advanced Innovation Group Pro Excellence (AIGPE) in November 2021.

3. ITIL Foundation Level from AXELOS Global Best Practice in September 2021.

4. Freshservice Product Expert Certification from Freshworks in April 2021.

5. The Complete SQL Bootcamp 2021 from Udemy in February 2021.

6. ITIL v3 Foundation Level from QA Ltd in September 2018.

There is one additional certification, Freshdesk Product Expert Certification, but the specific month and year of obtaining it are not provided.

Links

Previous companies

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Timeline

  • Operations Analyst

    September 1, 2022 - present